Frequently Asked Questions

How can I resolve my parking summons/ticket?

There are a couple of ways to resolve your parking summons; pay by credit/debit card online or enter a plea online with in the first two weeks of receiving your summons. If the ticket is past due, you would need to appear in court to dispute the ticket. Any issues related to parking fields, violations, code enforcement or meters need to be addressed directly with the Parking Department.

I have never been to court, what is the court process?

If you choose to appear in court, we will give you the next available court date and place you on the court calendar. When you arrive in court, check in with the Court Clerk and be seated. You will be called in the order you checked in and will be given an opportunity to present your plea to the Judge or the Prosecutor.

Do I have to make a court appearance if I want to pay my ticket?

You do not have to make an appearance if you want to pay the ticket.

How can I pay my ticket?

We accept credit cards, debit cards, certified checks, money orders and cash. Do not send cash through the mail. WE DO NOT ACCEPT PERSONAL CHECKS OR BUSINESS CHECKS. Tickets can be paid online,  by phone 516.701.3764, through the mail or in person. We accept payments at our window Monday-Friday 8:30 am-3:30 pm. Only parking tickets can be paid online or over the phone. Traffic violations and building code violations cannot be paid online or over the phone.

Is there a fee for using a credit or debit card?

Yes, there is a small convenience fee, based on the amount you are paying.

I have a handicap permit why did I get a ticket for an expired meter?

Handicap permits do not exempt one from paying a meter. In addition, one must also adhere to any time limitations. If you are parked in a spot that has a 90 minute or a two-hour limit, you must remove your vehicle when the time period is up.

When will my ticket fine increase?

Every thirty days the fine will increase. Avoid an increase in fines by paying within that time period. The thirty-day time frame includes Saturdays, Sundays and holidays and will rarely fall on the same date it was issued on in the previous month.  

How do I dispute the ticket?

In order to dispute a summons, the first step is to enter a plea online. You will find a link on the landing page of this website. When you enter a plea, make sure you receive a confirmation. The Judge’s decision will be emailed to you within ten days. If you reject the judge’s offer you may request a court date. All court dates are made by appointment only. We do not accept walk-ins.

What if I miss my court date?

If you miss your court date, contact us and we will add you to the next available court calendar. A non-appearance or an adjournment will not hold the original amount of the ticket. Keep in mind, your fine may double by the next court date available.

If my fine is reduced, will I be given any time to pay?

You will be given a reasonable time to pay your fine once you have accepted a plea in court or online.

Can I make a partial payment?

All tickets must be paid in full. We cannot accept partial payments.

Can someone come to court for me?

If you have a parking ticket you may have a relative, friend or attorney appear for you. If you have a traffic violation or a building code violation you must appear or have an attorney appear on your behalf.

I think the meter was broken.

Contact the Parking Supervisor at 516.746.0750 x200 immediately to report a meter that may be disabled.

I have a commuter permit or special permit and I still received a ticket.

There are designated parking spots for commuter and special permit holders. There is a specific area on your vehicle where the permit must be displayed. A list of parking fields and spaces available to permit holders along with instructions on where to place the permit were provided at the time you received your permit.  If you did not follow instructions and received a ticket you must appear before the judge, or pay the summons.

I paid on the Flowbird App and received a ticket.

The space must be paid immediately after parking your vehicle. Check the time you paid and the time you received the ticket. Sometimes you may be paying while code enforcement is writing the ticket. If that is the case, print out a copy of the receipt from the Flowbird App which shows your plate, the time you paid and the space number your vehicle was parked in and mail or bring into Justice Court. We will review the time you paid and let you know if we can hold for it for judicial review or if it will warrant a court appearance.

Where are you located?

We are located on the first floor of the Incorporated Village of Mineola, Village Hall, 155 Washington Avenue, Mineola, NY (one block south of Jericho Turnpike between Mineola Boulevard and Willis Avenue, across from the firehouse). There is a parking lot adjacent to our building. We accept payments in person between 8:30 am and 3:30 pm.